(Ebook) Creating Emotionally Intelligent Workspaces: A Design Guide to Office Chemistry by Edward Finch, Guillermo Aranda-Mena ISBN 9781138602472, 9780429469558, 9781138602465, 9780429891113, 9780429891106, 1138602477, 0429469551, 1138602469, 0429891113

(Ebook) Creating Emotionally Intelligent Workspaces: A Design Guide to Office Chemistry by Edward Finch, Guillermo Aranda-Mena ISBN 9781138602472, 9780429469558, 9781138602465, 9780429891113, 9780429891106, 1138602477, 0429469551, 1138602469, 0429891113

In this book we attempt to capture modern-day interpretations of emotion, looking at emotion in terms of transactions and processes rather than simple cause and effect. We entertain the idea of an ‘emotionally intelligent building’ as an alternative to the much-hyped intelligent building. The assertion is that we should create environments that are emotionally intelligent. Rather than focusing on the aptitudes or shortcomings of individuals at work, we should place closer attention on the office environment. It’s not that we are emotionally disabled – it’s the environment that disables us! The ability of you and me to interpret, control and express emotions may not simply be a result of our own make-up. A radically different outlook considers how our workspace and workplace debilitates or enables our emotional understanding. In the modern workplace there are many innovations that can undermine our emotional intelligence, such poorly implemented hot-desking or lean environments. Contrariwise there are key innovations such as Activity Based Working (ABW) that have the potential to enhance our emotional state. Through a series of unique case studies from around the world, we investigate key concepts that can be used by designers and facilities managers alike. No longer should designers be asked to incorporate emotional elements as intangible un-costed ‘add-ons’. This book provides a shot in the arm for workplace design professionals, pointing to a new way of thinking based on the emotional intelligence of the workplace.