(Ebook) Complete A+ Guide to IT Hardware and Software: CompTIA A+ Exams 220-1101 & 220-1102, 9th Edition by Cheryl A. Schmidt & Christopher Lee ISBN 9780137670444, 0137670443

(Ebook) Complete A+ Guide to IT Hardware and Software: CompTIA A+ Exams 220-1101 & 220-1102, 9th Edition by Cheryl A. Schmidt & Christopher Lee ISBN 9780137670444, 0137670443

Master IT hardware and software installation, configuration, repair, maintenance, and troubleshooting and fully prepare for the CompTIA® A+ Core 1 (220-1101) and Core 2 (220-1102) exams.This is your all-in-one, real-world, full-color guide to connecting, managing, and troubleshooting modern devices and systems in authentic IT scenarios. Its thorough instruction built on the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exam objectives.Award-winning instructor Cheryl Schmidt also addresses widely-used legacy technologies making this the definitive resource for mastering the tools and technologies you'll encounter in real IT and business environments. Schmidt's emphasis on both technical and soft skills will help you rapidly become a well-qualified, professional, and customer-friendly technician.Learn quickly and thoroughly with these study and review tools:Learning Objectives and chapter opening lists of CompTIA A+ Certification Exam Objectives make sure you know exactly what you'll be learning, and you cover all you need to knowHundreds of photos, figures, and tables present information in a visually compelling full-color designPractical Tech Tips provide real-world IT tech support knowledgeSoft Skills best-practice advice and team-building activities in every chapter cover key tools and skills for becoming a professional, customer-friendly technicianReview Questions including true/false, multiple choice, matching, fill-in-the-blank, and open-ended questions carefully assess your knowledge of each learning objectiveThought-provoking activities help students apply and reinforce chapter content, and allow instructors to flip the classroom if they chooseKey Terms identify exam words and phrases associated with each topicDetailed Glossary clearly defines every key termDozens of Critical Thinking Activities take you beyond the facts to deeper understandingChapter Summaries recap key concepts for more efficient studyingCertification Exam Tips provide insight into the certification exam and preparation processThis book features chapter-ending exercises graded by course instructors. Answers are unavailable for independent study.