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(Ebook) Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers by Ralph F. Smith ISBN 9780470047460, 9780470102145, 0470047461, 0470102144

SKU: EBN-1392204

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4.3

41 reviews

Instant download (eBook) Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers after payment.

Authors:Ralph F. Smith

Pages:240 pages.

Year:2006

Editon:1

Publisher:Wiley

Language:english

File Size:2.67 MB

Format:pdf

ISBNS:9780470047460, 9780470102145, 0470047461, 0470102144

Categories: Ebooks

Product desciption

(Ebook) Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers by Ralph F. Smith ISBN 9780470047460, 9780470102145, 0470047461, 0470102144

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.

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