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(Ebook) Assertiveness by Anni Townend ISBN 9781403993441, 1403993440

  • SKU: EBN-1643968
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Authors:Anni Townend
Pages:288 pages.
Year:2007
Editon:First Edition
Publisher:Palgrave Macmillan
Language:english
File Size:1.12 MB
Format:pdf
ISBNS:9781403993441, 1403993440
Categories: Ebooks

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(Ebook) Assertiveness by Anni Townend ISBN 9781403993441, 1403993440

This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and the differences in assertiveness as a result of age, gender, culture, etc. The book also looks at the role of assertiveness in managing conflict, conducting performance appraisals, discrimination and bullying, with the use of compelling case study material.
*Free conversion of into popular formats such as PDF, DOCX, DOC, AZW, EPUB, and MOBI after payment.

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