365 foolish mistakes smart managers make every day : how and why to avoid them by Henkel, Shri L., 1965- instant download

365 foolish mistakes smart managers make every day : how and why to avoid them by Henkel, Shri L., 1965- instant download

328 p. : 23 cm, Includes bibliographical references [p. 320] and index, Introduction -- Congratulations, youre a manager now what? -- New manager what's next? -- Start off on the right foot -- Take your time and learn the ropes -- Phasing out the acting supervisor -- First time manager -- Define your role -- What should you expect? -- Basic functions of a manager -- What managers need to know -- Dealing with tough situations -- Establishing an effective routine -- Establish authority in a positive and productive way -- How to establish your authority -- How to earn your employees' respect -- Some employees will question your authority -- Dealing with employees who make you look bad -- Honing your skills -- Leadership skills for managers -- Create trust with employees -- Learn from mistakes and take responsibility -- Management skill for managers -- Can you see the big picture? -- Working with other managers -- Identify things you need to improve -- Improving your managerial effectiveness -- How to excel as a manager -- Qualities of a mensch -- Maintain a workers mind and a boss actions -- Dealing with people outside your department -- Working with other work groups -- Dont let other managers push you around -- Dealing with office politics -- support your boss -- Show support for your boss -- How to support your boss -- When it is not appropriate to support your boss -- Building your team -- Interviewing, hiring, and training new employees -- Effective interviewing -- Effective hiring -- Effective training -- managing people -- How to be a better boss -- Be their boss--not their friend -- Be firm, but fair -- building a positive work environment -- Dealing with complainers -- Creating a team mentality -- Dealing with your employees -- Evaluations -- Creating effective evaluations -- Conducting evaluations -- When workers disagree with your evaluations -- Discipline & firing -- Using discipline with your employees -- Times to involve your boss in discipline -- Whe